WhatsApp & Discord Bots - Topakcrossroads Store Bots
Advanced WhatsApp and Discord bots developed for Topakcrossroads store and gaming community. The WhatsApp bot provides comprehensive store information, live chat functionality with admin support, case ID generation for support tickets, AI chat features matching the Topakcrossroads store AI chat system, and order tracking capabilities. The Discord bot serves the gaming community with DOTA 2 lobby creation, queue management, automatic team selection based on player ranks, leader selection, match management, automatic points distribution for winning teams, and integrated leaderboard system connected to the Topakcrossroads website.
Key Features & Functionality
The platform includes comprehensive features for both WhatsApp and Discord bots, providing advanced automation and community management capabilities.
Live Chat with Admin
Real-time live chat functionality allowing users to communicate directly with admin support. Bot automatically creates case IDs for each chat session and manages chat lifecycle.
AI Chat Function
Advanced AI chat feature matching the Topakcrossroads store AI chat system, providing intelligent responses, store information, and customer support automation.
Store Information
Comprehensive store information system providing product details, pricing, availability, store policies, and all relevant Topakcrossroads store information.
Case ID Management
Automatic case ID generation for support tickets, chat session tracking, and seamless handoff between bot and admin support with proper session management.
Order Tracking
Complete order tracking functionality allowing users to check order status, delivery information, and receive order updates directly through WhatsApp.
DOTA 2 Lobby Creation
Automated DOTA 2 lobby creation system for the gaming community, allowing users to create lobbies, manage queues, and organize matches.
Queue Management
Advanced queue system managing player waitlists, automatically starting lobbies when player limits are reached, and organizing match participants.
Leader Selection
Intelligent leader selection based on player ranks, automatically assigning team leaders and organizing balanced teams for matches.
Automatic Points System
Automatic points distribution system awarding points to winning teams after match completion, with real-time leaderboard updates.
Leaderboard Integration
Integrated leaderboard system connected to Topakcrossroads website, displaying rankings, player statistics, and match history in real-time.
Chat Management
Advanced chat session management allowing admins to start, manage, and end chat sessions with proper case tracking and user notification.
Website Integration
Seamless integration with Topakcrossroads website for leaderboard display, match statistics, and real-time data synchronization.
Bot Features & Structure
The platform consists of two separate bots with comprehensive features designed for store support and gaming community management.
WhatsApp Bot - Topakcrossroads Store
- Store Information - Complete store details, products, pricing, and policies
- Live Chat - Real-time chat with admin support and case ID generation
- AI Chat - Advanced AI chat matching Topakcrossroads store AI chat system
- Order Tracking - Real-time order status and delivery updates
- Case Management - Automatic case ID creation and chat session tracking
- Admin Control - Start, manage, and end chat sessions with proper notifications
- Store Queries - Product information, availability, and store-related questions
- Customer Support - Comprehensive support system for store customers
Discord Bot - DOTA 2 Gaming Community
- Lobby Creation - Automated DOTA 2 lobby creation and management
- Queue System - Player queue management and waitlist organization
- Team Selection - Automatic team selection based on player ranks
- Leader Selection - Intelligent leader assignment based on rank and experience
- Match Management - Complete match lifecycle management and tracking
- Points System - Automatic points distribution for winning teams
- Leaderboard - Real-time leaderboard integrated with Topakcrossroads website
- Statistics Tracking - Player statistics, match history, and performance metrics
Technologies & Stack
Built with modern bot development technologies ensuring reliable automation, real-time communication, and seamless integration.
- WhatsApp Business API - WhatsApp bot integration and messaging
- Discord.js - Discord bot framework and API integration
- Node.js - Backend runtime for bot development
- JavaScript/TypeScript - Programming language
- AI/ML Integration - AI chat functionality and natural language processing
- Database Integration - User data, order tracking, and match statistics storage
- Webhook Integration - Real-time communication with Topakcrossroads website
- RESTful APIs - Order tracking and leaderboard data synchronization
Project Summary
WhatsApp & Discord Bots represent advanced automation solutions for Topakcrossroads store and gaming community. The WhatsApp bot successfully provides comprehensive store support with live chat functionality, AI chat matching the store's AI system, order tracking, and seamless admin support integration. The Discord bot delivers sophisticated gaming community management with DOTA 2 lobby creation, queue management, intelligent team and leader selection, automatic points distribution, and integrated leaderboard system.
Both bots demonstrate expertise in bot development, real-time communication, API integration, and automation. The WhatsApp bot enhances customer support with case ID management and live chat capabilities, while the Discord bot creates an engaging gaming experience with automated match management and competitive leaderboards. The integration with Topakcrossroads website ensures seamless data synchronization and real-time updates, making this a comprehensive bot solution for both e-commerce support and gaming community management.